Service Catalog

Services for the Department

Find the technical services you need, get more information or find help in the Service Catalog.

• Academic Services
• Access Management
• Accounts/Network ID
• Anti-Virus
• Application Development
• Asset Management (tracking / surplus / degaussing)
• Authentication Services (LDAP, CAS)
• A/V Equipment (projectors, audio, video systems)
• Backup Services (central files or individual systems)
• Building Access
• Calendar of Events
• Certificate Services
• Computer Repair: Hardware and Software
• Computing Clusters
• Co-location Infrastructure (002, HPCRC)
• Conference Phones
• Consulting & Professional Services
• Course Support
• Database Services
• Departmental Web Site
• Document and Digital Asset Management
• Digital Signage (Building TV Information Displays)
• Directory Services
• Drupal - Content Management System
• E-Mail (IMAP, POP, SMTP, Proofpoint, Webmail)
• Emergency Notification System
• Encryption
• Equipment Recycling
• Event Audio and Video Support
• File Storage
• File Transfer Services
• Hardware Support - Installation, Maintenance, Repair
• Hardware Recommendations
• Hard Drive Destruction
• Host Registration (Wired/Wireless)
• HPC Cluster
• HVAC (monitoring, oversight)
• Information Kiosk
• Interface to OIT and University
• Labs, Classrooms and Instructional Support
• Large Systems Support (Rack & Stack, Ordering)
• Loaner Equipment
• Mailing Lists
• Media Hosting (Kaltura)
• Mirror Server (CentOS, Fedora, Slackware)
• Monitoring (InMon, Nagios, MRTG, log server)
• Network Services (DHCP, DNS, Radius, NTP)
• Network: wiring, routers, switches, wireless
• Network Firewall
• Network, Remote Sites (Sherrerd, 221 Nassau)
• Network, OpenFlow Support
• Networks and Connectivity
• Passwords
• Personal Calendar
• PC Administration (Admin DeSC Program, Faculty Computing Program, GradPC Program)
• Policies
• Power Systems: UPS, Generator
• Printing, Scanning, Copying
• Planning, Infrastructure/facilities/equipment refresh
• Planning, Departmental IT contingency/continuity
• Policy POC for CS (IT Policy, DMCA Requests)
• Problem Ticket Tracking (Request Tracker)
• Remote Access
• Roles and Authorizations
• Security (System/Network)
• Security Building Cameras
• Single Sign-on (CS Cas / OIT CAS)
• Spam Filtering (ProofPoint)
• Streaming Video
• Storage & Backup Services
• Software Distribution – Licensed, Open Source
• Software Packaging and Installation
• Software Patches and Operating System Updates
• Student, Faculty, Staff Equipment Ordering (GradPC Program, FCP, SCAD)
• Support – Help Desk
• System Administration
• System Purchasing and Deployment
• Telephony/Unified Communications
• Teaching & Learning
• TigerFile
• Training (Online/In-Person)
• Video Conferencing
• Video Services
• Virtual Private Network (VPN)
• VMware Infrastructure
• Web Hosting – Virtual Sites, Research Sites, Personal Sites
• Web Analytics
• Web Search
• Web Services, Design, Development, and Media
• Wireless Networking