email

This document covers configuration of mobile clients that support the ActiveSync protocol. This protocol allows for syncing of email, contacts, calendars, and reminders between your mobile device and your CS Email account, as well as enabling "push" notifications to your device for new email.

Additionally, if you configure your device to access your CS account via ActiveSync, you will find in the Zimbra preferences the capability to wipe your device in the event it becomes lost or stolen.

The following guides will help you set up and use your mobile device.

You can access your email from any computer or device by using the CS Zimbra Webmail system.  Point a web browser to https://webmail.cs.princeton.edu and login using your CS credentials. The Zimbra Webmail system is an enterprise-class email, calendar and collaboration solution.  The CS Zimbra Webmail system is the preferred method for email access and is fully supported.

Virus Detection and Prevention Tips

• Do not open any files attached to an email from an unknown, suspicious or untrustworthy source.
• Do not open any files attached to an email unless you know what it is, even if it appears to come from a dear friend or someone you know. Some viruses can replicate themselves and spread through email. Better be safe than sorry and confirm that they really sent it.

The CS Department does not support custom email aliases in a traditional sense. However, we have configured our mail servers in such a way that you can generate an arbitrary number of custom addresses based on your original email address. While these will still include your real email address, they can be useful for various purposes, such as signing up to external mailing lists with an address that you can easily identify.

Common email error messages.
 

1. Returned mail: user unknown

The original message was received at Mon, 9 Oct 2006 12:22:19 -0500
from smtp.cs.princeton.edu [128.112.136.72]

----- The following addresses had permanent fatal errors -----
<username@cs.princeton.edu>

Everyone in the CS department has an email quota for messages stored on the IMAP/POP mail server. The default quota for all CS users is 8GB. If you exceed your email quota, your mail will begin to bounce.

Contents:

(Portions adapted from an OIT KnowledgeBase page.)

Lightweight Directory Access Protocol, or LDAP, is a networking protocol for querying and modifying directory services running over TCP/IP. An LDAP directory usually follows the X.500 model: it is a tree of entries, each of which consists of a set of named attributes with values. The CS department uses LDAP for authentication to the portal machines, email, and many other services.

This document covers configuration of the following POP clients that support connecting to a secure POP server. In most cases, you will need an Application Passcode obtained from Zimbra to use as your password for these services: