ActiveSync Email Client Configuration

This document covers configuration of mobile clients that support the ActiveSync protocol. This protocol allows for syncing of email, contacts, calendars, and reminders between your mobile device and your CS Email account, as well as enabling "push" notifications to your device for new email.

Additionally, if you configure your device to access your CS account via ActiveSync, you will find in the Zimbra preferences the capability to wipe your device in the event it becomes lost or stolen.

• iPhone/iPad iOS Devices
• Android Devices

Make sure you read the NOTE at the bottom of this page.

iPhone/iPad iOS Devices

1. Launch the "Settings" application and select ""Mail, Contacts, Calendars"
2. Select "Add Account..."
3. Select "Exchange"
4. Enter your CS email address (including @cs.princeton.edu) in the appropriate field.
5. Enter an Application Passcode obtained from Zimbra in the "Password" field
6. Enter a "Description" such as "CS PUSH"
7. Select "Next" in the upper-right corner of the screen
8. Enter the "Server" name: "webmail.cs.princeton.edu"
9. Enter your CS Username in the appropriate field.
10. Select "Next" in the upper-right corner of the screen
11. Turn on or off the attributes you would like to sync between your phone and your CS Account:
    • Mail (recommended)
    • Contacts
    • Calendars
    • Reminders
12. Select "Save" in the upper-right corner of the screen
13. When you are returned to the "Mail, Contacts, Calendars" settings page, select the new account again.
14. Set the "Mail Days to Sync" option to a time period that suits you.

Android Devices

Note: Android menus vary from vendor to vendor but the settings you need are listed below.

1. Tap the Application menu icon from your home screen.
2. Tap the Email icon
3. Tap the Menu/Settings
4. Tap Add Account
5. Fill out the following fields as appropriate:
   • Address - Enter your CS email address. This should be in the form username(at)cs.princeton.edu.
   • Password - Enter an Application Passcode obtained from Zimbra.
6. Tap Next
7. Choose Exchange
8. Fill out the following fields as appropriate Exchange settings:
   • Domain/User - This should be in the form just your username
   • Password - Enter an Application Passcode obtained from Zimbra.
   • Server - webmail.cs.princeton.edu
   • Check the box for: Use secure connection (SSL)
9. Tap Ok at the next menu
10. Choose the Accounts options you would like
11. Tap Next
12. Tap Activate
13. Check that email is working

Please NOTE:

When specifying a server to connect to, it is imperative that you use "webmail.cs.princeton.edu". (Not "mail.cs.princeton.edu", not "mail", and not "webmail".) This is because when a client connects to the server over SSL, the certificate that is presented by the server identifies the server as "webmail.cs.princeton.edu". If you connect to the server using a different alias, your client will complain that the certificate is not valid.