TigerPrint Managed Printing

Install TigerPrint

This article details how to install the TigerPrint and TigerPrint Color queues on both University provided and personal computers running.  More information about how to use a PaperCut managed copier can be found here.  The TigerPrint queues are for Faculty and Staff.

Before printing to a PaperCut Managed device, your computer must be connected to a Protected Network.  If you are not on a managed device, you will need to use the University VPN to print to the copier. 

To determine your computer’s network status and access level, visit networkcheck.princeton.edu. Refer to Article KB0014050 - Network Checker for an explanation of the color-coded status messages displayed on the network check page.

Windows:

University Managed PCs On your keyboard, press the Windows key + R to open the Run window. Type \\ss226w.princeton.edu and select OK. If prompted, enter your Princeton network credentials and allow the app to make changes. Double-click the TigerPrint printer to install.

More information can be found in the OIT Knowledge base article: https://kb.princeton.edu/KB0013757

MacOS:

This article details how to install the TigerPrint and TigerPrint Color queues on both University provided and personal computers running MacOS. University Managed Macs, Open the Princeton IT Self-Service app located in the Applications folder. Search or browse to the TigerPrint Combined Install app and select Install.

More information can be found in the OIT Knowledge base article: https://kb.princeton.edu/KB0013752

Linux:

  1. If you haven't done so already, install the Common Unix Printing System (CUPS)
  2. Navigate to the CUPS configuration page in your browser.  Generally, it will be found at http://localhost:631
  3. Click on the Administration tab at the top
  4. Under Printers, click on the Add printer button
  5. When prompted, sign in with your local computer username and password
  6. In the Add Printer menu, under Other Network Printers, select LPD/LPR Host or Printer and click Continue
  7. In Conneciton, type the following: lpd://[your_netid]@ss226w.princeton.edu/TigerPrint, where you should replace [your_netid] with your actual Princeton netid, all lowercase
  8. For color printing, replace TigerPrint in step 7 with TigerPrintColor
  9. Press Continue
  10. Fill in the appropriate values for each of the following fields, as in the examples below:
    1. Name: TigerPrint or TigerPrintColor
    2. Description: TigerPrint or TigerPrintColor queue
    3. Location (optional): N/A
  11. Make sure Share this printer is unchecked, and then click Continue
  12. Under Make, select Generic and click Continue
  13. Under Model, select Generic PostScript Printer (en) and click Add Printer
  14. To enable double-sided printing:
    1. Click on the Options Installed tab and set the radio button for Duplexer to Installed.
    2. Then click back General tab and under 2-sided printing, set the default value to Long-Edge (Portrait)

Make sure that the file /etc/cups/client.conf does not contain the line ServerName ldprint.cs.princeton.edu. If this line is present, remove it and restart the CUPS service or reboot your system.

How to release a print job:

  1. Tap your Princeton ID card on the attached card reader
  2. Select Print Release
  3. Select the jobs you wish to release and select Print

How to Identify a TigerPrint Capable Copier:

TigerPrint and TigerPrintColor capable copiers will be labeled CR10001 through CR10500.

Email to Print:

Send your document as an email attachment to:

  • tigerprint@princeton.edu (for B/W) (Faculty/Staff)
  • tigerprintcolor@princeton.edu (for Color) (Faculty/Staff)

Note: The email must originate from a University email account and the attachment must be a PDF document.

FAQ

  • Why does my color print job come out as a blank page?  When printing a color job to the B/W printer queue the job will come out blank.  Please send color print jobs to the color print queue.

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