Install PawPrint
Important Changes - August 2024If you followed these instructions prior to August 2024, you will need to follow them again. OIT implemented changes to the printing configuration that make the previous configurations appear to work, but fail silently. Reinstall your print queues with the below instructions to restore printing service. |
This article details how to install the PawPrint and PawPrintColor queues on both University provided and personal computers. More information about how to use a PaperCut managed copier can be found here. The PawPrint queues are for students.
Before printing to a PaperCut Managed device, your computer must be connected to a Protected Network. If you are not on a managed device, you will need to use the University VPN to print to the copier.
To determine your computer’s network status and access level, visit networkcheck.princeton.edu. Refer to Article KB0014050 - Network Checker for an explanation of the color-coded status messages displayed on the network check page.
Windows:
- From the Start menu type Run and press enter.
- Type in: \\ss226w.princeton.edu
- If prompted to enter a username and password, use princeton\yournetID for the username
- Enter your netID password. You will be presented with a long list of printers. Double-click PawPrint and PawPrintColor to add them to your computer.
- After a few seconds, you will see a window titled PawPrint on ss226w. In this window, click on the Printer menu, then choose Set as Default Printer (PawPrint only). Whenever you print from your computer it will automatically send the document to this queue.
More information can be found in the OIT Knowledge base article: https://kb.princeton.edu/9745
MacOS:
- Download the installer application from this link: Paw Print Combined Installer
- Double-click the downloaded file (PawPrint_Combined_Installer.app)
- If a warning prompt appears stating the app cannot be opened, do the following:
- On the warning prompt, click OK
- Right-click (or control-click) the installer app and select Open
- On the warning prompt, click Open
- Note: If prompted with a message that says "PawPrint_Combined_Installer is an app downloaded from the Internet. Are you sure you want to open it?", select Open
- Note: If prompted with a system extension block, follow the on-screen instructions to allow Pawprint to install the extensions. Go to System Preferences > Security & Privacy > General and select Allow. Close the Security & Privacy window.
- Enter your netID as instructed, then click OK.
- You will see a message that says "The PawPrint print queues have been installed on your computer", click OK.
Note: Once you see the message indicating the print queue has been installed, you don't need the downloaded application and you can delete it.
More information can be found in the OIT Knowledge base article: https://kb.princeton.edu/9745
Linux:
- If you haven't done so already, install the Common Unix Printing System (CUPS)
- Navigate to the CUPS configuration page in your browser. Generally, it will be found at http://localhost:631
- Click on the Administration tab at the top
- Under Printers, click on the Add printer button
- When prompted, sign in with your local computer username and password
- In the Add Printer menu, under Other Network Printers, select LPD/LPR Host or Printer and click Continue
- In Conneciton, type the following: lpd://[your_netid]@ss226w.princeton.edu/PawPrint, where you should replace [your_netid] with your actual Princeton netid, all lowercase
- For color printing, replace PawPrint in step 7 with PawPrintColor
- Press Continue
- Fill in the appropriate values for each of the following fields, as in the examples below:
- Name: PawPrint or PawPrintColor
- Description: PawPrint or PawPrintColor queue
- Location (optional): N/A
- Make sure Share this printer is unchecked, and then click Continue
- Under Make, select Generic and click Continue
- Under Model, select Generic PostScript Printer (en) and click Add Printer
- To enable double-sided printing:
- Click on the Options Installed tab and set the radio button for Duplexer to Installed.
- Then click back General tab and under 2-sided printing, set the default value to Long-Edge (Portrait)
More information can be found in the OIT Knowledge base article: https://kb.princeton.edu/9745
How to release a print job:
- Tap your Princeton ID card on the attached card reader
- Select Print Release
- Select the jobs you wish to release and select Print
How to Identify a PawPrint Capable Copier:
PawPrint and PawPrintColor capable copiers will be labeled CR10001 through CR10500.
Email to Print:
Send your document as an email attachment to:
- mobileprint@princeton.edu (for B/W) (Students)
- mobileprint_color@princeton.edu (for Color) (Students)
Note: The email must originate from a University email account and the attachment must be a PDF document.
FAQ
- Why does my color print job come out as a blank page? When printing a color job to the B/W printer queue the job will come out blank. Please send color print jobs to the color print queue.