Check your Internet connection
- Check to be sure you can connect to the Internet from home, using your Internet Service Provider (ISP) (Comcast, Verizon FIOS, etc.).
- https://www.xfinity.com/support/status - Comcast Status
- https://www.verizon.com/ForYourHome/VzRepair/FlowEngine/UFDService.aspx?Keyword=Web_TroubleTicket - Verizon FIOS Status
- https://www.optimum.net/support/outage/ Optimum
- TigerSpeed http://tigerspeed.princeton.edu/
- Self-test your Internet connection bandwidth. (Note: To effectively attend classes via Zoom meetings, we recommend download speeds of at least 1.5 Mbps.)
OIT Outages & Alerts
https://princeton.service-now.com/service/?id=outages
https://princeton.service-now.com/service/ - Getting help from OIT
Access Email
https://webmail.cs.princeton.edu/ - CS Webmail
https://outlook.office.com/ - OIT Email (Note: sign-in with netid@princeton.edu)
Zoom Video Conferencing
Zoom Central Support - A central support resource for Zoom, which includes Zoom status, Zoom updates, and the latest Zoom trends
https://princeton.zoom.us/. Use your netid@princeton.edu and OIT password
Zoom Education is being provided campus-wide for all users. It provides complete audio and video interaction for up to 300 participants. More information can be found here.
Request a Zoom Webinar account
https://princeton.service-now.com/service?sys_id=9977&id=kb_article
Zoom: Video Conferencing - Get Started
https://princeton.service-now.com/service/?id=kb_article&sys_id=0e002cfc1bba00948f8243f4bd4bcb59
Zoom Video Tutorials
https://support.zoom.us/hc/en-us/articles/206618765-Zoom-Video-Tutorials
Updating Zoom
https://support.zoom.us/hc/en-us/articles/201362233-Where-Do-I-Download-The-Latest-Version-
Hot Keys and Keyboard Shortcuts for Zoom
https://support.zoom.us/hc/en-us/articles/205683899-Hot-Keys-and-Keyboard-Shortcuts-for-Zoom
Zoom Meetings for Education - basics for setting up a Zoom class (Zoom webinar)
https://livetraining.zoom.us/rec/play/up0kI7uhqzI3GdDGtgSDUfF8W46-ePmsgyIWq_QMxEaxBnlVMAWvN7IWNOd-zZfZbOz7n_Dq4uq4-Ejq?continueMode=true
Zoom: Video Conferencing - Security and Privacy Best Practices
https://princeton.service-now.com/service?sys_id=KB0012396&id=kb_article
Campus VPN Setup and using the VPN
https://vpn.princeton.edu/ - Global Protect VPN
Virtual Private Network (VPN): How do I connect to protected resources?
https://princeton.service-now.com/service/?id=kb_article&sys_id=ce2a27064f9ca20018ddd48e5210c745
https://workcontinuity.princeton.edu/remoteaccess
Duo (Two Factor Authentication)
https://princeton.service-now.com/service?id=kb_article&sys_id=692a27064f9ca20018ddd48e5210c72b
Princeton Duo Self-Service Portal - www.princeton.edu/duoportal
Princeton Prime
https://prime.princeton.edu/
Acessing PeopleSoft, Tiger Hub, and Tiger Family Hub
https://princeton.service-now.com/service?sys_id=KB0011649&id=kb_article
Accessing Share Drives from home
CS - https://csguide.cs.princeton.edu/storage/samba
OIT - https://princeton.service-now.com/service/?id=kb_article&sys_id=c12452dedb63fa0092e5f1651d96194a
Remote Desktop to your office machine
Windows – Remote Desktop Built-in to Windows
Mac Microsoft Remote Desktop Application - https://apps.apple.com/us/app/microsoft-remote-desktop-10/id1295203466?mt=12
Note: Remember to connect to the VPN first before using remote desktop.
Using your office phone from home
Forward office phone to another number:
http://www.princeton.edu/ciscotel
Cisco Jabber: How to install Jabber for Windows, macOS, iOS and Android
https://princeton.service-now.com/service/?sys_kb_id=10c788a2db2b0344249b7b6b8c96196d&id=kb_article_view&sysparm_rank=2&sysparm_tsqueryId=005632e81b2b44508c9ebbb21a4bcbcb
LastPass Password Management Software
https://princeton.service-now.com/service/?sys_id=7ad8e082dba87740b43dec51ca961962&view=sp&id=kb_article&table=kb_knowledge
Princeton Google Drive
https://storagemigration.princeton.edu/request_google_account.php
Google at Princeton: How to log in and where to go from there
https://princeton.service-now.com/service?sys_id=1111&id=kb_article
Princeton Microsoft Office 365 and Google G Suite Web Portals
https://princeton.service-now.com/service/?sys_kb_id=2138a36ddb78ef4047ade1d3ca9619ad&id=kb_article_view&sysparm_rank=5&sysparm_tsqueryId=f3ff79ad1b77c0108c9ebbb21a4bcb45
Work Continuity
https://workcontinuity.princeton.edu/
Useful Links for Faculty & Staff
https://www.princeton.edu/links/faculty-staff
COVID-19: Coronavirus University Information
https://covid.princeton.edu/
Using Library Resources from Off-Campus
https://library.princeton.edu/services/technology/off-campus-access
Technology Loaner Program: Audio/video kits for teaching
https://princeton.service-now.com/service?sys_id=KB0012859&id=kb_article
Technology Loaner Program: Technology for remote teaching
https://princeton.service-now.com/service?sys_id=KB0012864&id=kb_article
Online Learning Resources and Tools
LinkedIn Learning
https://linkedinlearning.princeton.edu/
Princeton Employee Learning Center
https://www.princeton.edu/training
Princeton University Library Online Services
https://library.princeton.edu/remote-support
Safari Tech Books Online
https://library.princeton.edu/resource/4063
Teaching Online Tools
MURAL is a digital workspace for visual collaboration - https://www.mural.co/education
Google Jamboard is a collaborative digital whiteboard - https://jamboard.google.com/ (Use your Princeton Google Account)
Mentimeter is a web-based application that allows live audiences to participate in polls - https://mcgrawect.princeton.edu/tool/mentimeter/
iClicker Reef - Participate in iClicker classroom polls and quizzes with your Apple or Android smartphone https://www.iclicker.com/students/apps-and-remotes/apps
McGraw Center Digital Toolkit - https://mcgrawect.princeton.edu/toolkit/