September 19, 2008 -- Volume 5 -- Number 2 ------------------------------------------ In this issue: * E-mail Updates: Transition, New Features, and Retention * FTP Reminders and Policy Update * Research Co-lo Center (Room 002) Infrastructure * PHP Enhancements * Port 25 Restrictions * 64-bit Penguins ========================== * E-mail: Transition On September 2, 2008, we had our cut-over from our old e-mail system to our new e-mail system. This means that incoming e-mail now arrives on the new system rather than the old system. With the assistance of some early adopters who helped debug our user documentation, we had a smooth transition. The next deadline related to the e-mail system is October 31, 2008. On this day we will turn off the "old" e-mail service. If you have e-mail on the old system that you want to transfer to the new system, you must do it before this date. Detailed information is on the CS Guide: https://csguide.cs.princeton.edu/email/changes If you have questions, please contact CS Staff * E-mail: New Features With the deployment of our new e-mail system, we now have the following new features: * Increased speed * Calendars with sharing and delegation ability * Tagging/Conversations similar to that in Google's Gmail * Much improved web interface * Powerful e-mail searches * Web-based filtering * Web-based vacation message setup * Mobile Web E-mail - try it from your iPhone * Multiple-login ability - you can now use more than one e-mail client at a time. For details, click on the Help link in the upper left corner of the web interface at http://webmail.cs.princeton.edu * E-mail: Retention Every so often we are asked how long an e-mail message might exist in backups after it is deleted. There are two answers to this question and they are related to our backup strategy. Each night, we perform a backup of the data that is held within the e-mail system. This includes e-mail, filters, calendars, etc. These are kept for 3 months. As long as a message existed when the backup was made, we can retrieve it for up to 3 months. In addition to these nightly application-level backups, we also perform a quarterly system-level backup (to tape) for disaster recovery. These tapes are kept for 1 year and then erased and recycled. Because this backup includes the contents of the e-mail system (as it existed on that particular day of the quarter), a message that was deleted just after the backup was made could linger for up to 1 year. So, users should assume that they can only retrieve messages that have been deleted within the past 3 months (as long as they existed overnight) and lawyers should be aware that messages are definitely irretrievable 1 year after they were deleted. * FTP Reminders and Policy Update Please remember that the FTP space (found at /n/fs/ftp and ftp://ftp.cs.princeton.edu) is not intended to be used for long- term storage of files. The intention of this space is to share files in a medium that doesn't require authentication. You can use this space either to make files available to the public, or to receive incoming files from others. We ask, though, that once the need passes you clean up any files that no longer need to be in the FTP space. If you have a need for long-term storage, we recommend you consider Project Space. Starting October 1, 2008, we will begin being more aggressive about automatically cleaning files out of the FTP *incoming* space. Presently, we remove any file from the top-level FTP incoming directory that is over five days old. Beginning October 1, 2008, we will additionally remove files from anywhere in the incoming directory tree which are more than one month old. We still request that you remove files from this space when you no longer need them, but this reaping is meant to catch files which have been forgotten and would otherwise persist indefinitely. * Research Co-lo Center (Room 002) Infrastructure The project to convert Room 002 into a co-location facility for research projects is nearly complete. The work that remains is mostly cosmetic. During the summer, contractors completed the final installation of the air handler and the UPS. CS Staff installed new racks and wired them for power and network. Many thanks to the researchers who use this room for their patience and assistance during the renovations. * PHP Update On Tuesday, September 23, 2008, we will update PHP on the core web server from version 4.4.x to version 5.2.x. The core web servers handles the main departmental pages as well as the user pages (i.e., http://www.cs.princeton.edu/~username). This update has been requested by many users and is long overdue. While we don't expect this to impact user pages, there are far too many for us to check. On Tuesday, we recommend that you check any PHP generated web pages you control to verify that they are behaving correctly. * Port 25 Restrictions In 2007, in an effort to reduce spam generated by devices on campus, OIT began blocking of outgoing SMTP (port 25) traffic at the campus routers to all but registered devices (hosts, servers, workstations). CS Staff was involved with the creation of this policy and supports it. Due to the architecture of the department's network, most of our devices are hidden behind (and protected by) our firewall. This means that, from OIT's point of view, everything behind the firewall is considered one device. Because our firewall is on OIT's whitelist, it means that all the devices behind the firewall can use port 25. This violates the spirit of the port 25 restrictions. Therefore, we will begin blocking outgoing traffic at our firewall that is destined for port 25 on a device outside the CS network unless the source device is on our own "allowed" list. These restrictions will be effective October 1, 2008. Nearly all devices that connect to outside mail servers on port 25 will be able to transition to using port 587 (the Enhanced SMTP protocol) with a simple configuration change in their mail client. Those devices that have a bona fide need to connect using port 25 can be put on our "allowed" list upon request. To make the transition smooth, we have initially seeded this "allowed" list with those devices that have made outgoing connections to port 25 between July 1 and September 16, 2008. As we contact the owners of these devices and work with them to switch to the ESMTP protocol on port 587, we will reduce the size of our "allowed" list to those devices with a true need for port 25. * The Penguins Grow Up On Tuesday, October 28, 2008, (during midterm week), we will upgrade the hardware for the penguins cycle servers from three 32-bit Intel-based machines (opus, tux, willy) to two 64-bit AMD-based machines. The two new machines will take the names opus and tux; we will deprecate the name willy. Because these machines will continue to run CentOS 5.x and be based on x86 architecture, this change will be seamless to most users. However, if you program in assembly language or compile code to use Intel-specific features, you may need to make some adjustments. If you are in this category, you can use the "cycles" machines to prepare for the transition. The cycles machines have the same CPU architecture and similar OS as the new penguin machines. (The new penguins will run, at least, CentOS 5.2 and the current cycles machines run 5.0).